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    • Terms and Conditions
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  • Sling Rental Rules
  • Terms and Conditions

Terms and Conditions

  •  All Renters must be at least 25 years of age with a valid US driver's license. Maxxus reserves the right to verify that your license is valid and in good standing. (i.e. license cannot be suspended, revoked, or otherwise restricted).  Drivers must have a Class D (or State equivalent) driver’s license to operate Maxxus rentals.  Driver’s license for the Renter, as well as any additional drivers under the rental agreement, must be in possession at the time of pick up.  Property of Maxxus will not be released without valid US driver’s license in good standing.  Maxxus reserves the right to deny rentals based upon information provided by the Division of Motor Vehicles of the jurisdiction that issued your license or any other reliable source in the business of validating identity.  The renter and any third-party to whom rental charges are billed are jointly and severally responsible for payment of all charges that apply to the rental, in addition but not limited to taxes, tolls, fees, charges, surcharges, recovery fees, and penalties incurred during the rental period and/or as reflected in the rental agreement, its terms and conditions.  


  • Maxxus is by reservation only:  Reservations must be submitted online or over the phone in order to secure the rental. Under no circumstances will we cancel another customers reservation in order to accommodate your reservation, regardless of the number of vehicles rented or duration of the rental. 


Additional Slingshot requirements: 

  • The minimum driver age for all slingshot rentals is 25 years old. No exceptions. 
  • All renters are required to view the slingshot safety video. A link to the video may be found on our website and will also be included in the rental confirmation email.  By picking up the vehicle, you are affirming that you have viewed the required video and agree to adhere to the information therein.
  • We recommend all drivers and passengers wear a helmet at all times while in the Slingshot.  Renters are welcome to provide their own helmets (must be DOT certified). Delaware law requires a helmet to be with the vehicle while in operation.
  • The classification of the Polaris Slingshot® is state-dependent*. The most common classifications are motorcycle, which requires a motorcycle endorsement or license, and autocycle which only requires a state drivers license**. In the State of Delaware, a motorcycle endorsement is not needed to drive a Polaris Slingshot. 


Insurance Requirements: 

  • Renter agrees to provide primary auto liability, collision and comprehensive insurance covering the renter and the rental.  We do not accept no-fault and uninsured or under-insured motorist coverage.   
  • Failure to maintain or purchase adequate coverage shall result in the renter being fully liable.
  • Allowing unauthorized individuals to drive terminates any liability insurance purchased from Maxxus. 
  • Medical insurance is not provided and is the responsibility of the customer. 
  • If for any reason the rental is damaged, the amount needed for the repair will be deducted from the security deposit and damages in excess of the security deposit will be charged to the card on file . 
  • All coverage and waivers are subject to the terms and conditions of the rental contract and do not include coverage for property, personal or otherwise, or damage as a result of negligence on the part of the renter, additional drivers, or passengers for any illegal use of the rental or its use under the influence of drugs or alcohol. If you are ill, sick, or on any prescription or over the counter medication, you cannot operate Maxxus rentals. 
  • Maxxus insurance policies do not cover Slingshot rentals and rentals for vehicles in excess of eight (8) passengers.                                                        
     

 REVOCATION/REPOSSESSION: Maxxus reserves the right to terminate any rental agreement and retake possession of the vehicle in response to a violation of any of the foregoing, as well as prohibited uses outlined below. The rental can be repossessed at any time at our sole discretion for reasons including but not limited to: being found illegally parked, being used to violate the law or terms of the rental agreement and/or terms and conditions, or appears to be abandoned. Advance notification is not required. Should the rental be repossessed, the Renter is responsible for the actual and reasonable costs incurred by Maxxus to repossess the rental and such costs will be charged against the deposit and/or the card on file.    Violation of the following will result in immediate termination of the rental agreement: 

  • Use or permission to use rental by anyone other than an authorized driver listed on the rental agreement 
  • Carrying property or passengers for hire 
  • Towing or pushing 
  • Operating in a test, race, or contest, drifting, burnouts, or operations on unpaved roads 
  • Operating under the influence of alcohol or a controlled substance 
  • Conduct that could be charged as a felony or misdemeanor, including transportation of a controlled substance or contraband, driving recklessly or while overloaded 
  • Failure to report any damage to or loss of the rental when it occurs or when you learn of it and provide us with a written accident/incident report or fail to cooperate fully with an investigation 
  • Failure to report an accident to law enforcement 
  • Obtaining the rental through fraud or misrepresentation 
  • Leaving the rental and failing to remove the key or close/lock/secure all doors and compartments, windows and trunk (if applicable), and the rental is stolen, vandalized or damaged 
  • Initially or willfully disregard cause or allow damage to the rental 
  • Returning the rental later than the scheduled time on the rental agreement and the rental is damaged, stolen, or vandalized 
  • Driving or operating the rental while using a hand-held wireless communication device or other device that is capable of receiving or transmitting telephonic communications, electric data, mail, or text messages while not in a hands-free mode shall be deemed a breach of this contract 


 DAMAGES: Any damages, fines, fees, penalties, liens, recovery costs, and the like will be deducted from the security deposit. If there are damages in excess of the security deposit, the card on file will be automatically charged/  All coverage and waivers are subject to the terms and conditions of the rental agreement and do not include coverage for property, personal or otherwise, or damage as a result of negligence on the part of the renter, authorized drivers under your rental agreement, or passengers, for any illegal or unauthorized use of the rental or its use under the influence of drugs, prescribed, over the counter, medications, or alcohol.  Renter shall defend, indemnify, and hold Maxxus Rentals and Water Sports and its agents, representatives, designees, affiliates, successors, or assigns, harmless to the fullest extent allowed by law, from any and all losses, liabilities, damages, injuries, claims, demands, awards, costs, attorney fees, and other expenses from this rental transaction or from the use of the rental by you or any person, including claims or liabilities to, third parties. Maxxus is not responsible for loss of or damage to any property in or on the rental, in any vehicle on our premises or received or handled by user regardless of fault.  Renter shall be responsible to Maxxus for claims by others for loss or damage.  Maxxus reserves the right to verify that your license is valid and in good standing.  Maxxus reserves the right to deny rentals based upon information provided by the Division of Motor Vehicles of the jurisdiction that issued your license or any reliable source or information that may lead to or cause impaired judgment, hurt, harm, damage, or danger to the renter, rental, Maxxus, and/or the general public.   


Maxxus reserves the right to terminate any rental agreement and retake possession of the vehicle in response to a violation of any of the foregoing, as well as prohibited uses outlined below. Any damages, fines, fees, penalties, liens, recovery costs, and the like will be deducted from the security deposit.  All coverage and waivers are subject to the terms and conditions of the rental agreement and do not include coverage for property, personal or otherwise, or damage as a result of negligence on the part of the renter, authorized drivers under your rental agreement, or passengers, for any illegal or unauthorized use of the rental or its use under the influence of drugs, prescribed, over the counter, medications, or alcohol.  


Renters who violate any Federal, State, or municipal law while the vehicle in their possession will be held liable for any fines, fees, liens, citations, administrative fees, and penalties, including but not limited to parking, toll, moving violations, towing, recovery, and/or storage. Renter also agrees to cooperate with the appropriate authorities and/or their designated agents charged with enforcing these infractions to provide any necessary information as they may request or may otherwise require.  


Maxxus has not given any guarantees, warranties or representations with respect to the use of the rentals.   Maxxus is not responsible for loss of or damage to any property in or on the rental, in any service vehicle, on our premises or received or handled by the user regardless of fault. Rental shall be responsible to Maxxus for claims by others for loss or damage.  Renter acknowledges that use of the equipment may result in 1. Damage to personal property and/or 2. Claims or demands for bodily injury or property damage. Renter hereby voluntarily assumes, to the fullest extent allowed by law, all risks, known and unknown, of all use of the rentals. 


Renters may present a claim to the insurance carrier for such events and losses; but ultimately shall have final responsibility for all such losses. Renters waive claim against Maxxus for incidental, special, or consequential damages in connection with the rental.  Renter will be responsible for any damage or loss to the vehicle, in addition to a periodic rate that will accrue until Maxxus assumes actual possession of the vehicle in usable condition. Loss will continue until the vehicle is recovered and/or returned to usable condition.  As a part of our loss, the renter, without regard to our fleet utilization, agrees to be responsible for loss of use of the rental, towing, and storage, plus an administrative fee. Renter will be responsible for all estimated repair costs, or 1. if deemed a total loss or 2. Maxxus chooses to sell the rental in its damaged condition, the Renter is responsible for the difference between the retail fair market value before damage and the sale proceeds. Where permitted by law, the Renter authorizes Maxxus to charge for the actual cost of repair or replacement of lost or damaged items as a part of rental charges at the time of return. If the loss is covered by insurance, credit card benefit, travel insurance or other such insurance or benefits, the Renter authorizes Maxxus to contact the benefit provider directly and assign benefits directly to Maxxus to recover all consequential and incidental damages including but not limited to: the price of the rental plus diminished value or fair market retail value of the rental (less salvage value plus costs incurred in the salvage sale) and all loss of use, towing, storage, and administrative fees. If loss is collected from a third party after it has been collected from the Renter, the Renter will be refunded for the difference, if any, between what was paid and what was collected from the third party. The Renter is not authorized to repair or have the rental repaired without our express prior written consent. Repairing or having it repaired without our expressed written consent will result in a charge to restore the rental to its original condition prior to the rental. Should you need non-emergency assistance, please call 844-360-6600 or email contact@maxxusrentals.com. 


Should you experience any mechanical problems, please contact us immediately at 844-360-6600 or via email at contact@maxxusrentals.com.  


Getting Keys and Paying Fees

RESERVATIONS: Reservations require the payment of all rental fees, as well as a security deposit. Security deposits for Vehicles and Slingshots range from $225 to $400 depending on the vehicle. Rentals will be held for 1 hour beyond the scheduled reservation pick up time. A confirmed reservation may be cancelled greater than 24 hours of the start date of the reservation to receive a refund of your rental fees. Cancellations less than 24 hours of the scheduled rental pick up time will result in a forfeiture of up to $50.00. Failure to arrive within the one-hour window after the scheduled pick-up time will result in a forfeiture of the security deposit or one day's rental fees.


There are no refunds for undesirable weather. However, deposits are transferrable for up to 60 days (i.e. another date or rental type or reservation). 

Renters without a major credit card or debit card must leave an additional $150.00 deposit which will be refunded upon return of vehicle. Another party may authorize the use of their card for the rental for an additional $10.00 surcharge per day (cardholder must be present at time of rental).

Rental rates are listed on the reservations page.  The total rate for the rental is specified on the rental agreement. a


Renter is responsible for all charges that apply to the rental, in addition, but not limited to recovery fees, surcharges, and other fees as stated in the rental agreement and/or the terms and conditions.  


PICK UP AND RETURNS: The rental must be returned to our office located at 12600 S DuPont Highway, Felton, DE 19943 unless other arrangements are agreed upon. For after hours returns, the vehicle should be secured and the key placed in the keybox to the rear of the office.  Renters will be responsible for any damages incurred if the return requirements are not adhered to and/or the vehicle is left unsecured.  Returning the rental at another location without permission will result in a service fee of up to $350.00 that will be applied against the deposit or card on file.   We do not offer credits or refund for early returns or any unused portion of the rental period. Returning it later than scheduled will result in a late fee of up to $100.00 for every hour past the scheduled return time that will be charged against the deposit. Rentals not returned within 2 hours of scheduled return time will be automatically charged for an additional day and/or be subject to criminal charges.  Rentals may be extended with prior approval from Maxxus by phone or via Internet reservations before the scheduled return date/time (subject to availability). 


An inspection of the vehicle will be performed prior to departure.  The vehicle must be returned in the same condition as received, except for normal wear and tear, on the date and time indicated on the rental agreement.  Any costs associated with excessive wear and tear, replacement, repair, or recovery will be the responsibility of the renter. Pets are permitted with prior approval and additional non-refundable cleaning fee of $350.  Rentals must be returned at the same fuel level. A fuel charge of $6.00 per gallon will apply for any rental returned with fuel at a lower level than at pick up. Slingshots and premium vehicles require unleaded gasoline with a 91 pump octane minimum. Failure to use the correct fuel grade may damage critical fuel system components and the repair or replacement of such components will be the responsibility of the Renter. We maintain a non-smoking fleet. Smoking is strictly prohibited in all rentals. Smoking in the vehicle will result in the forfeiture of your security deposit. Renter will be charged a cleaning fee of up to $250.00 for excessive stains, trash, dirt, debris, soilage, and odors attributable to renter’s use. Lost keys will result in a minimum fee of $300.00 up to the actual cost of replacement plus 25%. 


Stunts of any kind are not permitted. No burnouts or donuts will be tolerated and may result in forfeiture of deposits.  Tread measurements will be taken before and after rentals to ensure appropriate use of vehicles. 


The renter and any third-party to whom rental charges are billed are jointly and severely responsible for payment of all charges.  Unless tolls are included as a part of the rental, renters will be held responsible for any tolls, fees, charges, and penalties incurred during the rental period.  The renter will also be responsible for all applicable taxes and additional charges provided on the rental agreement over and above the base rental rate. 


We accept cash, Visa, Mastercard, American Express and Discover. Credit cards processed onsite are subject to a 3.5% technology fee. All fees must be paid in advance of taking possession of the rental. We do not accept checks. 

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  • Terms and Conditions

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